FAQ

Got Questions? We're Here to Help.

Is your jewelry made of real silver? Yes! All of our pieces are crafted from premium 925 Sterling Silver, ensuring a luxurious look and long-lasting durability.

Is the jewelry water-resistant? Yes, you can absolutely shower with your jewelry on! However, to keep that perfect shine lasting as long as possible, we recommend avoiding direct contact with perfumes, lotions, or harsh cleaning supplies.

Will my jewelry tarnish? 925 Sterling Silver is a natural precious metal, meaning it may naturally oxidize or slightly tarnish over time. The good news? It's incredibly easy to clean and will quickly return to its original, brilliant shine!

How do I find my ring size? You'll find a super easy sizing guide as the last image on every ring's product page. Pro tip: If you're caught between two sizes, we recommend sizing up for the most comfortable fit.

What's included in my order? Every piece you order arrives beautifully packaged in our elegant signature jewelry box, making it perfectly ready to gift (to yourself or someone special!).

How long will shipping take? Delivery typically takes between 5-14 business days, depending on your exact location.

Do you accept returns or exchanges? Yes! We offer hassle-free returns and exchanges within 14 days of delivery. Just make sure the item is unworn, in its original condition, and in its original packaging.

How do I care for my jewelry? To keep your pieces shining brilliantly, avoid direct contact with perfumes, lotions, and harsh chemicals. When you aren't wearing your jewelry, we recommend storing it safely in its original box.

Is your jewelry ready for gifting? Absolutely. Every piece is carefully packed in an elegant gift box, making it the ultimate ready-to-give present.

How can I contact customer support? We'd love to help! For any questions, feel free to reach out to us via WhatsApp at +972-52-203-0530, and our team will be happy to assist you.